Search our knowledge base or browse categories below to find what you need.
Learn how liking and viewing posts shapes your Jetpac feed, and how to manage your content preferences.
Learn how to use the Universe, Following, and Discover feeds to find and enjoy content on Jetpac.
Welcome to Jetpac! This guide walks you through the five steps to set up your account and get started.
Quick answers to the questions we hear most often.
Jetpac Boost is a premium subscription that unlocks enhanced features: a shiny profile badge, custom chat bubble colors and backgrounds, additional profile shapes and animations, custom profile backgrounds, font animations and gradients, a full color wheel, and no ads.
Go to Profile → ⚙ → Settings and Privacy → Account Settings → Request Verification. You'll need to submit identification and meet our eligibility criteria. Verification is currently available for public figures, creators, and brands.
In Profile → ⚙ → Settings and Privacy → Privacy Settings, toggle "Profile Visibility" to no one. When enabled, no one can see your content.
Yes. Navigate to Profile → ⚙ → Customize Profile to update your profile information.
All users can upload static images like JPEG and PNG files. Jetpac Boost members unlock additional formats including GIF and WebP.
Go to Profile → ⚙ → Settings and Privacy → Account Settings → Update Password. You can also use "Forgot Password" on the login screen. A reset link will be sent to your registered email address.
Go to Profile → ⚙ → Settings and Privacy → Account Settings → Account Information → Delete Account. Your data, posts, and communities will be removed. This action is irreversible and is applied
If you receive a strike, visit Profile → ⚙ → Settings and Privacy → Trust & Safety → Strike Appeal. Provide context about your content and our team will review it within 3–5 business days.